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Mobile App Support

If you need help using the app or have any questions, please contact us.

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Email: support@checkihome.com

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Please include:

  • Your device type

  • Your app version

  • A short description of the issue

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FAQs

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I didn’t receive my verification email
Check your spam folder and try again after a few minutes.

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How do I reset my password?
Use the “Forgot Password” option in the app.

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The app is not working properly
Close and reopen the app, check your internet connection, or restart your device.

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Troubleshooting

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  • Make sure the app is up to date

  • Check your internet connection

  • Restart your device

  • Reinstall the app if needed

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Support Response Time

 

We usually respond within 1–3 business days.

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